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Heather Culnane

1300 Central Street

Poteau, Ok 74953







Education                                           University of Arkansas Fort Smith, Fort Smith, AR

Bachelor of Accounting and Business Administration

Expected graduation, May 2010


Work Experience

July 2006-Present                                Southern Star, Poteau, OK

Technical Support Agent and Customer Service Rep

·         Assist technicians with changing and closing work orders

·         Helping customers by rescheduling or canceling their appointments


July 2000-January 2005                      Domino’s Pizza, Cheney, WA

Lunch manager/Delivery driver

·         Make and deliver pizzas in a timely fashion

·         Clean equipment

·         Manage other employees during the lunch rush and count   inventory


Qualifications                                     Type 80 words per minute

                                                            Great phone etiquette and customer service skills

                                                            Proficient in Microsoft Word, Excel and PowerPoint


Awards                                               National Deans List 2003

Honor roll 2003-present


References                                         Available upon request